FAQs

❓ Frequently Asked Questions (FAQs)

🚴 What types of electric bikes do you sell?

We specialise in electric bikes including folding e-bikes, fat tyre bikes, commuter bikes, and long-range electric mountain bikes designed for different riding needs.

🚚 How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery within the UK usually takes 3–5 business days after dispatch.

🔋 Are the batteries removable?

Yes, most of our electric bikes come with removable lithium batteries, making them easy to charge at home, work, or anywhere convenient.

⚡ How far can the bikes travel on one charge?

Range depends on the model and riding conditions. Most bikes offer between 25 km and 170 km per charge when using pedal assist.

🛠️ Do the bikes come assembled?

Most bikes arrive partially assembled with tools and instructions included. Final assembly is simple and usually takes a short time.

🔒 Are your electric bikes road legal in the UK?

Many of our bikes include a 250W road-legal mode with a 25 km/h limit, making them suitable for public roads in the UK.

💳 What payment methods do you accept?

We accept secure online payments through trusted payment providers. All transactions are encrypted for safety.

📦 What if my bike arrives damaged?

If your order arrives damaged or has any issues, contact us immediately with photos or video so we can assist you with a replacement or solution.

📞 How can I contact you?

You can reach us anytime: