Warranty

🛡️ Warranty Policy

At MIGUELO, we are committed to providing high-quality electric bikes and ensuring customer satisfaction. This warranty policy explains what is covered and how we support you if an issue occurs.

✅ Warranty Coverage

All electric bikes are covered against manufacturing defects in materials or workmanship under normal use. If a defect occurs within the warranty period, we will assess the issue and provide an appropriate solution such as repair, replacement, or part replacement where applicable.

⏱️ Warranty Period

Warranty coverage begins from the date of delivery. The standard warranty period applies to the full product, with certain components such as motor, battery, and controller potentially covered for specific durations depending on the model.

❌ What Is Not Covered

  • Damage caused by misuse, accidents, or improper handling
  • Normal wear and tear (tyres, brake pads, etc.)
  • Water damage beyond rated protection levels
  • Unauthorized modifications or repairs
  • Improper assembly or installation

📦 How to Make a Warranty Claim

To request warranty support, please contact us with:

  • Your order number
  • A description of the issue
  • Photos or videos showing the problem

Our team will review your request and provide the next steps to resolve it as quickly as possible.

📞 Contact Us

For warranty support, please reach out: